Welcoming the World Training

Welcoming the World is an exciting new customer service training programme for businesses who want to improve their customer service for international visitors. Delegates from over sixty large and small businesses have taken advantage of our courses. Here’s what they say:

“The Welcoming the World course was an excellent day – very organised. Professionally presented and good emphasis on delegate participation.” Training Manager, Wilson James

“The Welcoming the World course was an eye opener to other cultures and it will assist me in my relations with them.”
Retail Manager, Marks and Spencer

One-day courses

Our lively, interactive one-day workshops improve your knowledge of cultural differences and help you understand the way you communicate and behave. You will be introduced to two or three countries and the languages spoken there and get practical advice and tips to help you improve the way you communicate with international visitors. Take a look at the sample course programme.

Bespoke courses

We also provide bespoke courses building on our successful track record with a wide range of businesses in retail, hospitality, tourism and transport.

Email us to find out more about our courses and ‘Train the trainer’ programme.